|
Related Resources - CRM Reporting
Articles
by Matt Christensen, Principal Consultant, Phoenix Endeavors
CRM Expert - Volume 5 (2009), Update 2 In SAP NetWeaver Business Intelligence, navigational attributes allow you to support a dynamic organizational structure in SAP CRM areas such as Territory Management. See how your business intelligence team can use this type of master data attribute with your SAP CRM data, giving you more reporting options.
by Ned Falk, Senior Education Consultant, SAP America
CRM Expert - Volume 5 (2009), Update 1 Find out how you can use the new interactive report wizard, available in SAP CRM 2007, to create and share basic reports directly from SAP CRM.
by Bill Pritchett, Senior Business Process Engineer, Dow Corning Corporation
CRM Expert - Volume 4 (2008), Issue 1 (January/February) In SAP systems, custom lookup tables store associations between code values and names. Learn how you can simplify your SAP CRM system by combining all your lookup tables into a single, generic table. Also, see how you can use this single table to avoid hard coding and to make SAP CRM more flexible.
by Jan van Hoof, SAP CRM Business Consultant, Logica
CRM Expert - Volume 4 (2008), Issue 5 (June) Learn how you can improve the quality of your customer data in three simple steps without using third-party services.
by Michal Krawczyk, SAP Integration Consultant, BCC, Poland
CRM Expert - Volume 4 (2008), Issue 8 (October) Here is an easy way to delete unnecessary product records from your SAP CRM system.
by Steve Sarsfield, Product Marketing Manager, Harte-Hanks Trillium Software
CRM Expert - Volume 2 (2006), Issue 5 (June) Many companies starting CRM initiatives are not satisfied with the resulting customer views, citing distrust of the data in their systems. Data quality strategies help you resolve data issues that distort customer views. Find out tips for preparing, blueprinting, and implementing a solid data quality strategy.
by Liang Ma, Senior Specialist, Deloitte Consulting
CRM Expert - Volume 3 (2007), Issue 10 (December) Learn about a method you and your BI team can use to report on CRM transaction data with customized user status information in SAP NetWeaver Business Intelligence. With these five steps, which do not require custom coding, you can extract the CRM user-defined status along with CRM transactional data.
by Ned Falk, Senior Education Consultant, SAP America
CRM Expert - Volume 3 (2007), Issue 9 (November) To report on custom attribute fields in business partner master data, you need to extract them from SAP CRM into SAP NetWeaver BI. Get an overview of this process and find out what information you need to share with your BI team for a successful extraction. Then see what your reporting options are so that you can determine the best option for your data.
by Penny Silvia, Director, Business Warehouse, Global SAP Practice, Sapient Corporation
CRM Expert - Volume 1 (2005), Issue 2 (November) To get the most out of your mySAP CRM data warehouse, understand how to use the Analysis Process Designer (APD) and data mining capabilities in your SAP BW system.
SAP E-Commerce for mySAP CRM: Integrate Your E-Commerce Channel into Your Order Management Processes
by Birgit Starmanns, Director of Product Management, mySAP E-commerce
CRM Expert - Volume 1 (2005), Issue 1 (October) With SAP E-Commerce for mySAP CRM, you can extend your CRM business processes to the Internet. This provides customers with a consistent experience on the Web for sales and self-services and allows you to integrate your e-commerce channel into your order management processes.
Books
Navigate the complex SAP Sales and Distribution (SAP SD) module with ease, using this book as your guide. Get a... A must-read for SAP Professionals who are looking to take their SAP NetWeaver Portal implementations to the next level... New -- now shipping! Discover what SAP is all about and learn how the new products and · Explains what Advanced Analysis is and how it can benefit users · Details This book focuses on the practical, day-to-day requirements of working with Sales and Distribution (SD) in SAP ERP...
White Papers
ITG management brief: How to save up to 37% on SAP database costs within the next 3 years
This report looks at the achievable cost savings and functional benefits when migrating SAP® database
infrastructures...
After a data migration, the quality of both migrated and newly entered data will suffer unless your organization has a sound data governance strategy in place going forward. If the post-migration environment...
Proactively evaluating your SAP® user base with an automatic analysis can save you time, reduce costs, improve security, and identify your power users.
The RBE Plus User & Role Analysis provides...
No one wants to overspend on data management, but that’s just what you may be doing if you lack an understanding of all the costs – apparent and hidden – associated with running your database...
An e-Forms strategy incorporating SAP Interactive Forms by Adobe and Arch Forms Lifecycle Manager can automate forms data entry, improve user experiences, and achieve regulatory and corporate requirements....
The massive amount of data that organizations collect these days is staggering. Transforming this immense volume of data into valuable information is a major challenge.
To gain insight into how well...
Consolidating and modernizing the IT that runs your B2B and file transfer environments – the backbone of your supply chain – can deliver big rewards: cost savings, improved efficiency, and revenue...
Thinking about virtualizing your SAP® landscape? Hear directly from peers who are already realizing cost benefits and improved manageability with a virtualized SAP environment. View this video to ...
In order to achieve a profitable, sustainable competitive advantage, companies are moving beyond engaging with customers on a transaction-by-transaction basis to focus on the quality of their customer...
Mobile technology is impacting every business, transforming experiences for employees, partners, and customers. With over 40,000 mobile devices in use, SAP is realizing significant business benefits...
Multimedia
This course provides updated SAP® BI/BW reporting material to complement our existing BW Reporting product...
This course provides updated SAP R/3 material to complement our existing R/3 reporting product and was designed...
Watch the most popular sessions from the 2009 conferences! You'll get techniques to improve cash flow...
Watch the most popular sessions from the 2009 conference -- more than 42 HOURS! You'll learn optimization...
This course provides updated strategies, best practices, and comprehensive education for APO, demand planning,...
Blogs
By Amy Thistle on April 25, 2012
Hello from CRM 2012 in Praha, aka the City of Spires.
During jumpstart day yesterday we saw about 200 of our conference attendees get up to speed on CRM functionality and what every CRM customer need More...
By Amy Thistle on February 16, 2012
This CRM tip comes courtesy of Lorena Gilbert of PwC, who is speaking at our CRM 2012 event, March 19-22 in Orlando, FL!
Key challenges for marketing and sales•Poor alignment with Sales Differ More...
By Amy Thistle on January 26, 2012
This CRM tip comes courtesy of Rahul Iyer of SAP, who is speaking at our CRM 2012 event, March 19-22 in Orlando, FL!
Dos:
Identify End to End Business Process Owner - The central point-of-contact fo More...
By Antoine Cadot-Wood on December 6, 2011
A couple weeks ago Veeranna Battula introduced CRM Expert readers to useful functions for merging and deleting duplicate business partners in SAP CRM. But what about those times when you can’t m More...
By Antoine Cadot-Wood on November 29, 2011
Imagine you are a service manager in a company that sends out service technicians every day. Those technicians have to carry paperwork to the job site, and as their manager, you have to create PDFs of More...
Forums
By Molly Folan on June 28, 2011 at 1:31PM
Photos
Videos
No matching Videos were found.
Profiles
No matching Profiles were found.
|
|
