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by George Earle, SAP
SAPinsider - 2012 (Volume 13), July (Issue 3)
Many companies are facing inefficiencies when it comes to sharing information across the enterprise. The inability for departments to easily share up-to-date product data throughout the enterprise slows the product-to-market process and consumes staff resources. This article explores how SAP Visual Enterprise solutions — with help from SAP's business partners — enable better and faster decision making by combining 3D visual information with relevant data from SAP Business Suite.
by Thomas Ohnemus, SAP AG
SAPinsider - 2012 (Volume 13), July (Issue 3)
For those in the PLM department, the benefits of advanced 3D visualization technology are clear. But SAP has even bigger plans for its newly acquired 3D visualization technology. In this Q&A with SAP's Thomas Ohnemus, we'll dive deep into SAP’s plans for leveraging 3D visualization technology throughout the value chain and across the enterprise.
by Antoine Cadot-Wood, Associate Editor, CRM Expert
CRM Expert - Volume 8 (2012), Update 1
CRM Expert interviews Shaivali Shah to learn about the surprising results of the 2011 Customer Experience Radar, and how to leverage customer experience in your own business.
The Solution Extension Primer: The Insiders' Guide to Finding the Right Solution for Your SAP Deployment
by Lenore Johnson, Rebecca Newell, Bil Khan, and Kishore Bhamidipati, SAP
SAPinsider - 2011 (Volume 12), October (Issue 4)
A recurring theme for companies these days is to do more with less. In this primer, you'll learn about SAP's solution extensions — solutions sourced from third parties that provide their own unique benefits and also closely integrate with SAP solutions and key business processes. These offerings allow companies to build on current IT investments, enabling them to create even more competitive, compelling, and holistic solutions.
by Marek Andrzejczak, Senior SAP Consultant
CRM Expert - Volume 7 (2011), Update 7
Understand the basic process behind managing newsletters and different IT approaches supporting this process. Learn how to directly integrate newsletter management with SAP CRM 6.0 and 7.0, the limitations of this method, and how to use customization to overcome these issues.
by John Burton, Director Solution Management, SAP Interaction Center & Social CRM, SAP, and Bill Pritchett, Senior Business Process Engineer, Dow Corning Corporation
CRM Expert - Volume 7 (2011), Update 6
When you send outbound email campaigns using SAP CRM marketing, you can personalize the content for each user. Contacts will receive an email that contains their name, title, and other information you want to tailor specifically for each recipient. Similarly, when composing emails and Web chats in the SAP CRM interaction center, agents can also dynamically personalize the content of each email or Web chat message.
by Sandeep Parameswaran, Senior Consultant SAP CRM, ecenta America
CRM Expert - Volume 7 (2011), Update 2
Learn how to define a personalized file structure and create an output file with customer data from a marketing campaign. You can then export this file to a third-party system that contacts your business partners.
by Srinivasa (Srini) Munagavalasa, Project Management Professional
CRM Expert - Volume 7 (2011), Update 2
Portal registration is a function of SAP CRM partner channel management that can help enterprises automate their partner registration process for applications such as leads, opportunities, customer accounts, contacts, quotes, and marketing development funds. However, you need to control the information your partners can access. Learn how to accomplish this by granting your partner access to a partner portal, which allows channel partner users to log in to your SAP CRM applications through a link from your company’s Web site. Partner users can only see the data that you make available to them and can only manipulate data if you give them the appropriate user permissions.
by Marek Andrzejczak, Senior SAP Consultant, BCC Poland
CRM Expert - Volume 6 (2010), Update 10
Have you struggled with preparing segmentation filters so that it’s as easy as possible for the end users to apply them in segment builder? Have you ever noticed that there are too many AND/OR operators needed to build your final target groups? If so, then you will find the filter conditions functionality described in this tip useful.
by Tobias Scheele, Senior Consultant and Project Manager, ecenta AG, and Henning Dürholt, Product Manager, SAP CRM, SAP
CRM Expert - Volume 6 (2010), Update 9
A quick and easy-to-understand guide to the connection between the analysis process designer, SAP NetWeaver Business Warehouse, and SAP CRM.
Explore the entire financial close process from fin
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In this IDC White Paper, we discuss some of the key trends taking place in the enterprise mobility landscape today, such as consumerization of IT, the mobile application explosion, and cloud computing....
This SAP-SAPinsider conference session, recorded at PLM 2013 in Las Vegas, steps through real-world examples from SAP® customers who have instituted standard enterprise project and portfolio management...
Achieve your business goals and get more value out of your system landscape with SAP Solution Extensions
Whatever your business’s goal — whether it is delivering exceptional customer experiences, optimizing the supply chain, improving procurement processes, growing talent, maximizing operating capital,...
Now more than ever, the speed with which corporations can make financial decisions has a direct impact on bottom-line profits. However, several factors can hinder the ability to make these kinds of...
In this whitepaper, Forrester shares the insights of over 60 companies, vendors, and mobile experts. Learn how mobility is the manifestation of a shift to new systems of engagement, and why the first...
Today, companies face a unique challenge: how to embrace the mobility paradigm for competitive advantage while still advancing the robust capabilities of their trusted enterprise systems. CIOs are...
Preventing cyber-attacks on SAP systems: Why segregation of duties is not enough to fight cyber-crime
For many companies, securing their SAP® system was long regarded merely as a synonym for Segregation of Duties (SoD) controls. While this is an imperative in securing SAP platforms, there are additional...
Providing best response times, tightest security and highest availability for your virtual and cloud-based SAP applications
This SAP-SAPinsider conference session, recorded at Admin & Infrastructure 2013 in Las Vegas, examines critical areas to address for delivering responsive, secure and highly available SAP applications...
A new report presents the results of a market research survey of 500+ SAP® customers commissioned by Worksoft Inc., and performed by an independent third party to study the state of test automation...
How confident are you in the risk management systems your organization uses to ensure safe and reliable operations? Lack of a systematic, effective approach to controlling safety, health and environmental...
This course provides expert guidance to leverage SAP NetWeaver MDM to centralize, manage, and validate critical...
Watch the most popular sessions from the 2009 conference -- more than 21 HOURS! You'll get comprehensive...
This multimedia training course provides expert guidance for getting the most out of costing, planning, and...
By Ken Murphy on March 13, 2013
By Ken Murphy @KMurphyWisPubs By welcome coincidence, I had the chance last week to speak with SAP Outbound Product Manager Terence Chesire about SAP’s new social media product, SAP Social OnD More...
By Ken Murphy on March 4, 2013
by Ken Murphy @KMurphyWisPubs SAPinsider’s CRM, Logistics and SCM, Manufacturing, PLM, and Procurement event in Las Vegas kicked off this morning with pre-conference workshops designed to give More...
By Amy Thistle on January 15, 2013
This CRM tip comes courtesy of Bhanu Sistla, Deloitte, who is speaking at our CRM 2013 event, March 5-8 in Las Vegas, NV! Steps to Call Back-End RFC Using Java Connector (SAP JCo) 1. Create a Custom More...
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