by Raquel Cunha, Independent Solution Manager Consultant
Solution Manager Expert - Volume 5 (2012), May

Learn how to make available for testers and test managers the scenario, process, or process step assigned to the test case during sequence maintenance and test execution.

by SAP and partners
SAPinsider - 2012 (Volume 13), April (Issue 2)

Your company’s software and solutions can make or break the business, so the continued reliability of these tools is of paramount importance. That’s why the SAP Enterprise Support organization focuses on providing SAP customers with guidance and end-to-end support that can help them ensure that their solutions are running optimally at all times. In this special report, you’ll learn how, by taking advantage of SAP Solution Manager, application lifecycle management, and certified SAP partners, you can ensure that you’re getting the end-to-end support you need to keep your solutions up and running.

by Jim Baxter, Independent SAP Basis Consultant
Solution Manager Expert - Volume 5 (2012), February

The number of monitor tree elements is astounding in the Computing Center Management System. It often leads to an overload of alerts being triggered, so much so that operators simply ignore them, not being able to keep up with the volume of alerts triggered. Examine this issue and define a concise, important set of alerts. This way, the system only triggers alerts that are meaningful and need to be addressed, reducing the volume of alerts sent to the operators.

by Raquel Cunha, Independent SAP Solution Manager Consultant
Solution Manager Expert - Volume 5 (2012), February

Learn how to easily delete obsolete versions of project and solution documents from your SAP Solution Manager system to boost document management, improve document searches, release storage space, and improve system performance.

by Dr. Veit Eska, Solution Architect, and Oliver Kapaun, Expert Support Consultant, SAP AG
Solution Manager Expert - Volume 5 (2012), February

Companies are creating custom code on a continuous basis. Once built, it remains in their systems and the previous system state is irreversible. Uncontrolled custom code growth leads to high maintenance and operations, as well as upgrade costs, and bears unforeseeable risks. Discover how to control custom developments with Custom Code Lifecycle Management. With the Custom Code Score Card (CCSC), you can make custom developments more transparent among stakeholders. The CCSC enables you to gain valuable information for your decision-making process. This way, you can account for governance and establish effective, efficient custom development.

by D. Russell Sloan, Implementation and Governance Specialist — SAP Solution Manager, IBM Global Business Services
Solution Manager Expert - Volume 5 (2012), Update 1

SAP Solution Manager 7.0 has reports and functionality that can assist project managers and business owners with identifying and maintaining process changes that can be leveraged in a global template. Explore the capabilities and limitations of these features in SAP Solution Manager 7.0 and discover how to augment the capabilities using audit procedures. Learn how to use SAP Solution Manager to aid in the process of updating the enterprise global template based on changes that have occurred as a part of ongoing application life cycle management.

by D. Russell Sloan, Implementation and Governance Specialist — SAP Solution Manager, IBM Global Business Services
Solution Manager Expert - Volume 5 (2012), Update 1

When you discover that there are new Business Process Hierarchy (BPH) nodes in a solution or implementation project that need to be added to another project BPH structure (such as a global template), it is important to add them into the right area or context of the project.

by D. Russell Sloan, Implementation and Governance Specialist — SAP Solution Manager, IBM Global Business Services
Solution Manager Expert - Volume 5 (2012), Update 1

SAP Solution Manager 7.0 lacks the ability to compare projects to solutions. Leveraging the download capability of transaction SOLAR_EVAL reports and Microsoft Excel, you can identify changes made in a solution since the deployment of a project. Discover how to use Excel to fill in the gaps for the compare and adjust capabilities of SAP Solution Manager 7.0 relative to solutions.

by Prakhar Saxena, SAP Solution Manager SME, Capgemini India Pvt. Ltd.
Solution Manager Expert - Volume 5 (2012), Update 1

SAP Solution Manager 7.1 Incident Management users are often looking for a customer-specific application component so that while creating incidents, end users can choose the component from the component hierarchy. Learn the steps to create a customer-specific application component and add it to the standard list of SAP components without any development.

by Scott Priest, Managing Editor, Solution Manager Expert
Solution Manager Expert - Volume 5 (2012), Update 1

Discover the technical and visual features of Technical Operations, a new monitoring feature with SAP Solution Manager 7.1. Learn how it differs from the Computing Center Management System (CCMS), and the expected time to set up Technical Operations.