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Related Resources - CRM

Articles
by Lenore Johnson, Rebecca Newell, Cindy Morel, Bil Khan, Wendy Maldonado, SAP
SAPinsider - 2013 (Volume 14), April (Issue 2)


To help companies meet the unique needs of their business and industry niches, SAP offers select solution extensions that integrate directly into your existing landscape, providing increased business value to complement the SAP business solutions you already have in place. In this special report, you can explore several of these solution extensions in more detail and take a look at the benefits the various tools can bring to an organization.
by Padmini Ranganathan, SAP
SAPinsider - 2012 (Volume 13), October (Issue 4)


No matter what role you play or which industry you’re in, the ability to make strategic, well-informed decisions is vital. Analytics capabilities help employees and companies sort through massive amounts of data to find information they need to plan, adapt, and grow the business. In this article, you’ll learn about how SAP solutions provide these crucial analytics capabilities.
by Thomas Ohnemus, SAP AG
SAPinsider - 2012 (Volume 13), July (Issue 3)


For those in the PLM department, the benefits of advanced 3D visualization technology are clear. But SAP has even bigger plans for its newly acquired 3D visualization technology. In this Q&A with SAP's Thomas Ohnemus, we'll dive deep into SAP’s plans for leveraging 3D visualization technology throughout the value chain and across the enterprise.
by Raghukul Tilak Mokirala, Senior Consultant, Wipro Technologies
CRM Expert - Volume 8 (2012), Update 4


Understand how to configure SAP CRM tax settings and integrate them with SAP ERP Central Component, financial accounting, managerial accounting, and sales and distribution settings.
by Uri Dembo, SAP CRM Consultant and CEO, Fishman Dembo Consultants
CRM Expert - Volume 8 (2012), Update 3


Learn how to configure a mechanism that controls which follow-up transactions will be available for a given transaction type based on the source transaction and status.
by SAP's Global Ecosystem and Channel Marketing Group
SAPinsider - 2012 (Volume 13), April (Issue 2)


SAP offers select solution extensions that integrate directly into your existing landscape, providing increased business value to complement the SAP business solutions you already have in place. In this special report, you can explore several of these solution extensions in more detail and take a look at the benefits the various tools can bring to an organization.
by Srinivasa (Srini) Munagavalasa, PMP, Principal Business Integration
CRM Expert - Volume 8 (2012), Update 3


Understand and quickly fix integration issues between SAP ERP HCM and SAP CRM systems, without having to rely on the HR team. Also learn the basics of SAP ERP HCM and Application Link Enabling (ALE) distribution of organizational data and business partner data from SAP ERP to an SAP CRM system.
by Sujoy Kumar Dey, Senior Consultant, Fujitsu America, Inc.
CRM Expert - Volume 8 (2012), Update 3


Learn how to recognize revenue on license sales contracts in SAP CRM-Intellectual Property Management as well as key technical details and the configuration of the process.
by Frank Densborn, Rapid Deployment Solutions, Technology Packages, SAP Labs, and Ginger Gatling, Solution Management, Enterprise Information Management, SAP Labs
CRM Expert - Volume 8 (2012), Update 3


Data migration is a major task, and crucial for a successful SAP CRM implementation. Learn about using SAP BusinessObjects Data Migration to move your data into SAP CRM, ensuring that it can be trusted by users and is ready for business process execution.
by Nico J. W. Kuijper, SAP ILM/ECM Consultant, D&IM Services
CRM Expert - Volume 8 (2012), Update 2


Essential information about customers, products, and services cannot always be accessed quickly and isn’t always searchable. See how SAP Embedded Search helps you query and find business information more efficiently in your SAP CRM system.
Books

In todays competitive business environment, maintainin

If you're searching for a customer relationship management tool to help you achieve customer-driven growth and the...

If you're considering an SAP CRM implementation, this insightful book will give you and your project team the...

With these books as your guide,take a detailed journey through the Web Client framework, exploring different...

White Papers

In this IDC White Paper, we discuss some of the key trends taking place in the enterprise mobility landscape today, such as consumerization of IT, the mobile application explosion, and cloud computing.

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This SAP-SAPinsider conference session, recorded at PLM 2013 in Las Vegas, steps through real-world examples from SAP® customers who have instituted standard enterprise project and portfolio management

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Whatever your business’s goal — whether it is delivering exceptional customer experiences, optimizing the supply chain, improving procurement processes, growing talent, maximizing operating capital,

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Now more than ever, the speed with which corporations can make financial decisions has a direct impact on bottom-line profits. However, several factors can hinder the ability to make these kinds of

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In this whitepaper, Forrester shares the insights of over 60 companies, vendors, and mobile experts. Learn how mobility is the manifestation of a shift to new systems of engagement, and why the first

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Today, companies face a unique challenge: how to embrace the mobility paradigm for competitive advantage while still advancing the robust capabilities of their trusted enterprise systems. CIOs are

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For many companies, securing their SAP® system was long regarded merely as a synonym for Segregation of Duties (SoD) controls. While this is an imperative in securing SAP platforms, there are additional

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This SAP-SAPinsider conference session, recorded at Admin & Infrastructure 2013 in Las Vegas, examines critical areas to address for delivering responsive, secure and highly available SAP applications

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A new report presents the results of a market research survey of 500+ SAP® customers commissioned by Worksoft Inc., and performed by an independent third party to study the state of test automation

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How confident are you in the risk management systems your organization uses to ensure safe and reliable operations? Lack of a systematic, effective approach to controlling safety, health and environmental

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Multimedia
This course provides updated strategies, best practices, and comprehensive education for APO, demand planning,...
This course provides expert advice, guidelines, best practices and strategy for successfully utilizing SAP...
This course provides 13+ hours of expert advice to build, customize, generate, format, and distribute financial...
The course contains over 15 hours of expert guidance to get the most out of SAP NetWeaver Portal in your company...
Watch the most popular sessions from the 2009 conference -- more than 21 HOURS! You'll get comprehensive...
Blogs
By Ken Murphy on May 15, 2013
In this interview recorded live at CRM 2013, Dr. Ahmed Hezzah, a CRM global rollout expert with Accenture, discusses some of the challenges and latest trends impacting complex, global SAP CRM implemen More...
By Ken Murphy on May 14, 2013
By Ken Murphy @KMurphyWisPubs San Francisco 49ers CEO Jed York perfectly summed up SAP’s mobile, cloud, social, and analytics strategies during the SAPPHIRE NOW keynote Tuesday morning while More...
By Kristine Erickson on May 13, 2013
How do YOU prep for SAPPHIRENOW? Haircut? Mani? Drycleaning? Maybe you're putting final touches on your presentation.  (And if you were giving a session on SAP Visual Intelligence, um... that's a More...
By Kristine Erickson on May 6, 2013
Who can preview SAPPHIRE better than Jon Reed? In this podcast, SAP Mentor and independent analyst Jon Reed (JonERP.com) spoke with SAPinsider's Ken Murphy about what's top of mind for him heading i More...
By Amanda McKeon on May 6, 2013
by Amanda McKeon SAPPHIRE NOW and the ASUG Annual Conference are right around the corner. By now, most of you have probably already seen the monstrous list of sessions — over 2,000 courses an More...
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