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1 year ago ::
Dec 01, 2010 - 5:30PM
#1
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Michael Doane, author of The New SAP Blue Book and The SAP Green Book, Thrive After Go-Live, hosted a live, interactive Q&A in this forum on Thursday, December 16 from 12:00 - 1:00 pm ET to answer your questions on the SAP maturity model and how to get the greatest value out of your SAP implementation. Doane recently hosted the three-part Webcast series “Make the Most of your SAP Solutions: Run Better and Thrive After Go-Live," that examined SAP solution maturity, value realization, cost reduction, key areas for improvement and best practices to help you thrive after you go live. View the on-demand webcasts and follow this live Q&A below, or read the full transcript. To ask a question, simply login and post it below as a reply to this thread.
Moderated by
Kristine Erickson
on Jan 04, 2011 - 09:17AM
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1 year ago ::
Dec 16, 2010 - 11:29AM
#2
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Welcome to the live Q&A with Michael Doane. The Q&A will start promptly at 12:00 ET. Please be sure to login to Insider Learning Network to participate. If you are not yet a member, start your free membership now.
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1 year ago ::
Dec 16, 2010 - 11:50AM
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Welcome to the live Q&A with Michael Doane. The Q&A will start promptly at 12:00 ET. Please be sure to login to Insider Learning Network to participate. If you are not yet a member, start your free membership now.
This will hopefully provide some eye openers for our attendees.
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1 year ago ::
Dec 16, 2010 - 11:59AM
#4
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Welcome to the live Q&A with Michael Doane, and thank you for joining us. Please be sure to login to Insider Learning Network to ask a question. Don't forget to refresh this page to see the most recent posts. Please post your questions now by replying to this thread.
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1 year ago ::
Dec 16, 2010 - 12:02PM
#5
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hello how can i access the webnat
Hi. I assume you mean the webcast... View the on-demand webcasts replays from the series “Make The Most of Your SAP Solutions: Run Better and Thrive after Go-Live” featuring Michael Doane and experts from SAP Consulting.
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1 year ago ::
Dec 16, 2010 - 12:04PM
#6
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Michael do you see customers struggle more with certian modules of SAP (ie HR/Payroll) in post go-live and any suggestion on what they can do to improve.
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1 year ago ::
Dec 16, 2010 - 12:07PM
#7
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Michael do you see customer stuggle more with certian modules of SAP (ie HR/Payroll) in post go-live and any suggestion on what they can do to improve.
In fact, HR/Payroll is one of the easier modules due to the lesser level of interfacing. Ways to improve have to do with a) usability - b) integration across a process and c) queries. (I am assuming by "customer" you are referring to users (process drivers)
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1 year ago ::
Dec 16, 2010 - 12:10PM
#8
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Michael do you see customer stuggle more with certian modules of SAP (ie HR/Payroll) in post go-live and any suggestion on what they can do to improve.
In fact, HR/Payroll is one of the easier modules due to the lesser level of interfacing. Ways to improve have to do with a) usability - b) integration across a process and c) queries. (I am assuming by "customer" you are referring to users (process drivers)
The more difficult modules are those that include the higher levels of integration. Off the top of my head, Project Systems, Workflow, MM, come to mind. Financials are fairly simple in comparison (despite the interfacing). Another level of complexity is "industry specific" configuration, especially in areas such as production ... think process manufacturing.
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1 year ago ::
Dec 16, 2010 - 12:12PM
#9
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Hi Michael, I'm interested in the "process driver" terminology, because I agree that "end user" isn't quite the right phrase to describe the people who drive business through the software. What do you think it'll take for this phrase to catch on? Do the process drivers themselves need to champion the term? Or does IT need to start changing the way it thinks about its internal business customers? Thank you, Lucy
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1 year ago ::
Dec 16, 2010 - 12:13PM
#10
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Michael, I'm interested in any staffing-related tips or strategies around roles and responsibilities you might have to help SAP users succeed after go-live? Any common mistakes in this area?
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