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6 months ago ::
Dec 15, 2011 - 2:28PM
#1
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What you need to know about SAP CRM 7.0 and EhP1:
Ask your questions in a live Q&A with CRM expert Christian Matz
How does CRM 7.0 – and now enhancement package 1 – change your CRM processes? Wherever you are on the SAP CRM adoption curve, learn how to prepare for CRM 7.0, and what to expect with EhP1. Join the discussion in a live Q&A with CRM expert Christian Matz.
Post your questions to CRM Expert author, SAPexperts technical advisor, and consultant Christian Matz about the features, functionality, technical changes, and implementation effort involved with SAP CRM 7.0 and EhP1. Christian will post his responses to your questions here in the Forum Tuesday, January 17 from 1:00 pm – 2:00 pm EST.
To post your question, first log in to Insider Learning Network. Then, in the forum, use the "Post Reply" button below to enter your questions. Note: To participate in this exclusive live Q&A you must be a member of Insider Learning Network - join today for free. Bonus download: If you have not yet registered for this Q&A, click here to register now to download the CRM Expert article “SAP CRM 7.0 Enhancement Package 1: A Detailed Introduction to SAP CRM Service Request Management” by SAP’s Bettina Giese, previously only available to CRM Expert subscribers. (Look for a download link in your confirmation email.) Moderated by CRM Expert editor Antoine Cadot-Wood. Sponsored by
Moderated by
Kristine Erickson
on Jan 18, 2012 - 04:04PM
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5 months ago ::
Jan 11, 2012 - 11:23AM
#2
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Do you have to have all open transports moved out of dev before you can apply EHP1?
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4 months ago ::
Jan 16, 2012 - 3:32PM
#3
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Generally, as a rule of good housekeeping, it is recommended to release especially those transports concerning SAP notes, modifications or any other code fixes related to SAP code, as those might result in locked objects and cause problems during the implementation of the EhP. For your own developments typically this shouldn't be a problem. You also might want to consider keeping those transports ahead of implementation of the EhP, so that you have tested your functionality and processes on the same release of CRM when moving those transports into Production. There are certain areas, such a Real-Time Offer Management or High-Volume Segmentation, where standard functionality has changed/added with EhP1, so you specifically want to check your transports for these areas. Overall so far my projects have shown an EhP causes less problems than a Support Pack when it comes to open transports.
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4 months ago ::
Jan 17, 2012 - 9:24AM
#4
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Hello, what are the new improvements/ new functionality that the EhP1 brings regarding the IC WebUI if you compare it to the functionality from CRM 7.0? We have currently CRM 7.0 and we are using IC WebUI so we are interesting in the new functionality that EhP1 can give us, specially regarding the integration with Outlook. When we implement EhP1 what will happen with all the Z developments we have in place now? specially the ones that are linked to the e-mail editor layout? In our case we have done a development so the email editor looks a little big bigger that the standard one provided. Regarding the product catalog in EhP1, I have heard that for the future SAP is thinking about integrating the product catalog with the MDM product catalog, is this functionality already in place within EhP1? Thanks a lot. Silvia Gomez
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4 months ago ::
Jan 17, 2012 - 12:47PM
#5
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A few questions: 1. What is the general timeline required to upgrade from CRM 7.0 to CRM 7.0 EHP1? 2. How does custom UI components built in CRM 7.0 enviornment behave when upgrading to CRM 7.0 EHP 1 ? Would they continue to work without any additional modifications? 3. Is there a repository of available business functions and corresponding functionalities available on SAP site for reference? 4. When is EHP 2 being released for public use? Thanks, Tijo Simon
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4 months ago ::
Jan 17, 2012 - 1:01PM
#6
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Welcome to today's forum on SAP CRM 7.0 and the latest updates to the solution with enhancement package 1. Thank you for joining us today.
I’d like to welcome Christian Matz, who will be taking your questions today for the next hour. Christian is a CRM Expert author and SAPexperts technical advisor, managing director of ecenta America Inc., and a Senior SAP Solution Architect for the ecenta group.
To post your question for Christian, just use the “Submit Post” button. And please refresh your browser periodically to see the latest posts.
Christian, I see there is a question or two already from our members, so we’ll get started!
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4 months ago ::
Jan 17, 2012 - 1:02PM
#7
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Is there audio for this forum, or we just watch the questions and answers?
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4 months ago ::
Jan 17, 2012 - 1:04PM
#8
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Hello, A couple of questions: What is best practice in relation to switching on Business Functions?
- Implement EHP1 – without BF’s`or with BF’s?
- Are there any BF’s that are harmless / that can be switched on without any risk? We have made a test upgrade on a sandbox system. We have experienced that our own developed Skin is damaged. Is this also experienced by others? Any hints how to overcome this? Thanks. Rgrds,
Bodil
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4 months ago ::
Jan 17, 2012 - 1:05PM
#9
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Is there audio for this forum, or we just watch the questions and answers?
Hi Barb, This forum doesn't have audio, but any and all written questions are happily accepted!
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4 months ago ::
Jan 17, 2012 - 1:13PM
#10
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Hello,
what are the new improvements/ new functionality that the EhP1 brings regarding the IC WebUI if you compare it to the functionality from CRM 7.0?
We have currently CRM 7.0 and we are using IC WebUI so we are interesting in the new functionality that EhP1 can give us, specially regarding the integration with Outlook.
When we implement EhP1 what will happen with all the Z developments we have in place now? specially the ones that are linked to the e-mail editor layout? In our case we have done a development so the email editor looks a little big bigger that the standard one provided.
Regarding the product catalog in EhP1, I have heard that for the future SAP is thinking about integrating the product catalog with the MDM product catalog, is this functionality already in place within EhP1?
Thanks a lot.
Silvia Gomez
Hello Silvia, there have been a number of UI enhancements, such as:
- Mash-Ups
- Tag-Clouds
- Time-Sliders
- Favorites
- A way to control the Tab-Order
- Rapid Applications, that allow you to create view based on DB structures or tables
- etc.
Since there are a lot, you might want to take a look at the Release Notes first (service.sap.com/releasenotes), where the latest release notes for EhP1 are currently EhP1 SP06. The areas most relevant for UI enhancements are UI_FRW_1 and UI_FRW_1_DOCU. Also I know SAP is downporting some of the enhancements for EhP2 and providing them as SAP Notes, so it is always worth checking regularly for updates. Unfortunately I am not aware of any changes related to Outlook/Groupware as part of EhP1. Your Z-developments should be mostly fine, unless you enhanced a component for which SAP has provided an enhancement. Your development will most likely still work, but you might not get the enhancements provided by SAP for this components. So it is recommended to go through the relevant screens with a standard business role and without the enhancement set(s) being active, so that you can see changes provided by SAP.
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