#1 SAP HANA: An Introduction (2nd Edition) #2 Using SAP: A Guide for Beginners and End Users #3 SAP CRM: Technical Principles and Programming #4 Mobile Development for SAP #5 SAP NetWeaver BW 7.3 — Practical Guide (2nd Edition) #6 Project Management with SAP Project System (3rd Edition) #7 IT Service Management in SAP Solution Manager #8 Materials Management with SAP ERP: Functionality and Technical Configuration (3rd Edition) #9 Discover SAP CRM (2nd Edition) #10 SAP Treasury and Risk Management (2nd Edition)
Just came out of CRM Strategy Presentation by Roberto Kirsten from Capgemini,
One of the best presentations explained in real simple terms..
Recommend everyone to check out material on this topic and go through it.
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